Governance

Confidentiality

Information provided to us in connection with an engagement is available only to the personnel assigned to it. We do not disclose such information to any third party unless the client authorizes it or the law requires it.

Conflicts of interest

Before accepting an engagement, we assess whether it conflicts with the interests of another client or of Konsalta. Where a conflict exists, we disclose it promptly and either manage it transparently or decline the engagement.

Independence

We do not accept commissions, referral payments, or gifts that could influence our recommendations. Any financial interest we hold in a matter on which we advise is disclosed to the client in advance.

Competence

We accept only those engagements that fall within our expertise. Where a matter requires specialist knowledge that we do not hold, we will say so and refer the client to an appropriate professional.

Reporting a concern

Any person who believes that Konsalta has failed to meet these standards may write to us. The concern will be reviewed by a senior member of the firm who was not involved in the engagement, and a response will be provided within [number] working days.

Data Collection

• Contact details that you provide, including your name, email address, telephone number, and organization.
• Information that you share when requesting or attending a consultation.
• Basic technical data collected from this website, such as browser type and the pages visited.

Data Usage

We use personal information to respond to enquiries, to arrange and deliver consultations, to comply with legal obligations, and to improve this website. We do not sell personal information.

Disclosure to third parties

We disclose personal information only to service providers who support our operations, such as scheduling and communication platforms, and only to the extent necessary for them to perform those services. We may also disclose information where required by law or by a competent authority.

Retention

Personal information is retained for as long as necessary to fulfil the purpose for which it was collected and for any period required by law. Thereafter, it is deleted or anonymized.

Security

We apply appropriate technical and organizational measures, including access controls and encryption in transit, to protect personal information. Where a security breach affects you, we will notify you and the relevant authority in accordance with applicable law.

Your rights

Subject to the data protection laws that apply in your country, you may request access to the personal information we hold about you, request its correction or deletion, and object to certain uses. Requests may be sent to us.

Cookies

This website does not currently use cookies. You may disable cookies in your browser settings; however, if you prefer to.

Amendments

This policy may be amended from time to time. The date at the top of this page indicates when it was last revised.

Scope of services

Each engagement is defined in a written proposal or confirmation that sets out the services to be provided, the expected deliverables, and the timeline. Work outside that scope requires the client’s written approval.

Responsibilities of the client

The client undertakes to provide timely access to the information, personnel, and decisions that Konsalta reasonably requires. Delays on the part of the client may affect the timeline of the engagement.

Confidentiality and ownership

Each party shall keep the other’s confidential information private. Unless the written proposal provides otherwise, the client owns the final deliverables, and Konsalta retains ownership of its pre-existing methods, tools, and know-how.

Termination

Either party may end an engagement by giving written notice within reasonable timelines. Obligations of confidentiality continue after termination.

Governing law

These terms are governed by legal laws, and any dispute arising from them shall be submitted to the courts of law.

Enquiries

Any question regarding these terms should be directed to us before an engagement is confirmed.